Terms of Service

These Terms of Service govern your access to and use of Reply Radar. By creating an account, purchasing a subscription or using the service, you agree to these Terms and our Privacy Policy. If you do not agree, do not use Reply Radar.

Reply Radar is a software service designed to help users monitor selected public X accounts, identify fresh public posts, organize reply opportunities and receive alerts. Features, scoring methods, availability and supported integrations may change as the product evolves.

Your X account is used as your Reply Radar login identity. You are responsible for maintaining access to your X account and complying with X's terms, rules and policies. Reply Radar is independent from and is not affiliated with, sponsored by or endorsed by X Corp.

Reply Radar also relies on third-party services such as X, Stripe, Vercel and infrastructure providers. Their outages, restrictions, API changes or policy changes may affect Reply Radar functionality.

Paid plans are billed at the price and interval displayed at checkout. Subscriptions automatically renew until canceled. Payments are processed by Stripe. You authorize us and Stripe to charge the applicable recurring subscription fees and any applicable taxes to your selected payment method.

You can manage or cancel your subscription through the billing portal. Cancellation generally prevents future renewals and does not retroactively refund amounts already charged unless required by law or expressly stated otherwise.

Plan features and usage limits, including watchlist limits, are shown on the pricing page and may vary by subscription. We may introduce, remove or modify plans and features. Changes to pricing for an existing subscription will be handled in accordance with applicable law and any notice requirements.

Except where required by applicable law or expressly agreed by Reply Radar, subscription charges are non-refundable. If you believe you were charged in error, contact support promptly so we can review the transaction.

You may not misuse Reply Radar, attempt to bypass plan limits or rate limits, interfere with the service, probe or exploit security vulnerabilities, access another user's account, scrape or redistribute data in violation of applicable terms, use the service for unlawful surveillance or discriminatory profiling, expose API credentials, or use Reply Radar in a way that violates applicable law, X's rules or third-party rights.

Reply Radar helps identify potential conversations but does not control what you publish on X. You are solely responsible for replies, posts and other actions you take. Unless a future feature expressly states otherwise and you authorize it, Reply Radar does not publish replies on your behalf.

Opportunity Scores, engagement signals, recommendations, analytics and similar outputs are informational estimates based on available data and product logic. They do not guarantee impressions, engagement, followers, reach, revenue, account growth or any other outcome. Past or current engagement patterns may not predict future performance.

Reply Radar and its original software, design, branding, scoring systems and service content are owned by Reply Radar or its licensors and are protected by applicable intellectual-property laws. X Content and X marks remain the property of their respective owners and are subject to X's applicable terms and display requirements.

We aim to provide a reliable service but do not guarantee uninterrupted or error-free operation. We may modify, suspend or discontinue features when reasonably necessary for security, maintenance, legal compliance, third-party platform changes or product development.

We may suspend or terminate access when we reasonably believe an account has violated these Terms, poses a security or abuse risk, creates legal exposure, fails to pay applicable fees or threatens the integrity of Reply Radar or third-party services. You may stop using Reply Radar and cancel your subscription at any time.

To the maximum extent permitted by law, Reply Radar is provided on an “as is” and “as available” basis without warranties of any kind, whether express, implied or statutory, including warranties of merchantability, fitness for a particular purpose and non-infringement. Some jurisdictions do not allow certain warranty exclusions, so portions of this section may not apply to you.

To the maximum extent permitted by applicable law, Reply Radar and its owners, operators and service providers will not be liable for indirect, incidental, special, consequential, exemplary or punitive damages, lost profits, lost opportunities, lost data or reputational harm arising from your use of or inability to use the service. Where liability cannot be excluded, our aggregate liability will be limited to the amount you paid to Reply Radar during the twelve months preceding the event giving rise to the claim, unless applicable law requires otherwise.

To the extent permitted by law, you agree to indemnify and hold Reply Radar harmless from claims, losses and reasonable expenses arising from your unlawful use of the service, your content or actions, or your material violation of these Terms or third-party rights.

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles, except to the extent mandatory consumer law in your jurisdiction provides otherwise.

We may update these Terms as Reply Radar evolves. We will update the effective date when changes are made. If a change materially affects your rights or obligations, we may provide additional notice where appropriate or required by law. Continued use after updated Terms become effective constitutes acceptance where permitted by law.

Questions about these Terms can be sent to support@replyradar.lol.